Ruby Receptionists Review 2026
Friendly, professional live receptionists
SC
Sarah Chen
Telecom Industry Analyst
Published January 15, 2026
Our Rating
Ruby Receptionists
4.7
Ruby is a premium live answering service known for its friendly, US-based receptionists and polished customer experience. They serve a wide range of industries with a focus on legal, healthcare, and professional services.
Rating Breakdown
Overall
4.7
Pricing
3.5
Features
4.6
Support
4.9
Ease of Use
4.7
Overview
Ruby is a premium live answering service known for its friendly, US-based receptionists and polished customer experience. They serve a wide range of industries with a focus on legal, healthcare, and professional services.
Live US-based receptionistsBilingual (English/Spanish)Call transfers & routingCustom greetingsMobile appCRM integrationsAppointment schedulingLead qualification
Pricing
| Plan | Price | Includes |
|---|---|---|
| Call Ruby 50 | $235/mo | 50 receptionist minutes, Voicemail transcription |
| Call Ruby 100 | $375/mo | 100 receptionist minutes, Voicemail transcription, Intake forms |
| Call Ruby 200 | $680/mo | 200 receptionist minutes, Voicemail transcription, Intake forms, Outbound calling |
Pros & Cons
Pros
- Exceptional customer service quality
- Highly trained, US-based receptionists
- Strong mobile app for managing calls
- Excellent legal and healthcare experience
Cons
- Premium pricing — one of the most expensive options
- Per-minute billing can add up quickly
- Limited after-hours availability on lower plans
- No AI-powered features
Company Details
- Founded
- 2003
- Headquarters
- Portland, OR
- Starting Price
- $235/mo
- Type
- Live Answering Service